Data protection declaration
(Information about the collection, processing and use of personal data on the Pepper GmbH website)
Date: September 19, 2012
Pepper takes the issue of personal data protection very seriously. Personal data is only collected and processed to an extent that is technically necessary. Under no circumstances is the collected data sold or passed on to third parties for other reasons.
Pepper affirms that it complies with the regulations laid down in the German Federal Data Protection Act as well as other relevant legal regulations when collecting, processing and using personal data.
The declaration below provides an overview of how Pepper guarantees data protection, and what type of data is collected for what purposes.
Personal data is“information concerning the personal or material circumstances of an identified or identifiable individual” (Section 3, Paragraph 1 of the German Federal Data Protection Act).
“Personal data” is information that refers to an identified or identifiable natural person such as a person’s name, age, e-mail address or postal address.
“Website” refers to the website of Pepper GmbH and all Pepper sub domains such as the Pepper blog.
“Pepper” refers to Pepper GmbH. Pepper is a fully owned subsidiary of Computershare Deutschland GmbH & Co. KG. All Pepper web services are offered in the Federal Republic of Germany by Computershare.
3) Collecting, Processing and Using Personal Data
We only collect, process and use personal data if you provide us with said data voluntarily and this is allowed by law or you have granted your approval.
Personal data is only collected, processed and used on the website for the following purposes:
3.1) "Send a friend" function: The following data is requested and used solely for sending e-mails and is not used by Pepper for any other purpose:
- E-mail address of recipient
- Name of recipient
- Your e-mail address
- Your name
3.2) “NewsPepper” eNewsletter: The following data is requested exclusively for the purpose of obtaining confirmation of the newsletter subscription and for sending the newsletter as well as for consultancy and advertising purposes:
- First name
- Last name
- E-mail address
- Areas of interest
3.3.Pepperblog: The use of the blog is usually possible without providing any personal information. For security reasons, the IP address is saved to the release of the comment by the administrator. Once the comment is approved, the IP address will be deleted.
In the case of use of the contact button
- E-mail Address
are stored for the purpose of the desired contact.
Pepper collects, processes and uses personal data only within the Computershare Group in Germany.
To a permissible and necessary extent, your data shall also be processed and saved on servers owned by salesforce.com, Inc. in the USA for the purpose named in Item 3.3 (Newspepper eNewsletter). The level of data protection offered in the USA is not as high as that offered in the EEA. To guarantee a level of data protection comparable with the EU data protection standard, salesforce.com, Inc. has made a contractual obligation to Pepper to comply with the German data protection regulations. In addition, salesforce.com, Inc. is a member of the safe harbor program.
Your data shall not be sold, leased or exchanged with third parties. If we forward data to external service providers for the execution of the order (order data processing), said service providers shall be bound by the regulations of the German Federal Data Protection Act, other statutory data protection regulations and the present data protection declaration.
We shall forward your data to state and private offices that are authorized to receive information if we are obliged to do so by law or judicial decree. We also reserve the right to forward your personal data (even without your agreement) to third parties, if this is necessary, to protect ourselves against attacks that constitute elements of an offense or that could potentially prevent or impair the functional capability of our websites or networks.
4) Non-Personal, Anonymous Information
Non-personal data is also collected when a user visits a website. This data generally does not allow the user to be identified. Every time a user accesses a site and every time a file is called up, data on these procedures is saved in a log file for internal system-related and statistical purposes and evaluated anonymously. The following data record is saved each time a file is called up:
- Name of the file called up
- Date and time of the call-up
- Data quantity sent
- Message stating whether the call-up was successful
- Description of the type of web browser used
- Referrer URL (the previous site visited)
- Host name of the computer accessing the file (IP address)
This data cannot be allocated to specific people for Pepper or be combined with other data sources. In addition, it is deleted after undergoing an anonymous, statistical evaluation.
What are cookies?
Cookies are used to provide website owners like Computershare with information about their visitors’ actions, such as which pages are visited. Cookies cannot examine your computer, read data from it or in any other way share personal information stored on your computer with others.
Cookies enable us to improve your user experience and provide you with relevant content across our website. Storing useful webpage settings, such as your user name and preferred language, helps us to make each visit to our website an easy and seamless experience, as well as enabling you to save information you have entered (for example in a contact form).
Different types of cookie
As used by Pepper
A session cookie is stored within the computer memory, not on the hard drive, and will only last for the duration of your visit to the website. Web browsers usually delete session cookies when closed down.
We use session cookies to identify your session when moving between pages within our website. This data is logged using a unique session ID, which does not personally identify you, but will allow us to ensure you are the same user that logged into the website initially using your username and password.
Persistent cookies last longer than session cookies. The initial information saved in a persistent cookie is sent back to the server every time you visit the website. It is used to record useful information, such as your geographical location.
We use persistent cookies to store user preferences, e.g. your preferred location and/or language, so there’s no need for you to keep making the selection each time you visit our website.
A secure cookie is used when you’re visiting a website which requires encrypted communication, usually for online payments or sharing secure information.
We use secure cookies to store information such as your username and/or login details, to enable convenient access for regular visitors.
A first-party cookie is any cookie set by a website you visit directly. These can be used by the website to improve the visitor’s experience through tailoring content and storing preferences for the next time you visit. Some sites store logins and passwords in cookies on your computer, to allow you to access private areas without having to log in each time you move to a new page.
Any cookies used by Computershare are first-party, as they originate from our web pages. These are only used to improve our website and tailor your experience by storing useful information such as your username for future visits. Our cookies will not store any private information without your prior consent.
Third-party cookies are stored with different domains from the one shown on the address bar. These are usually from advertisements, to ensure an advert is displayed each time a user visits a webpage. Most modern internet browsers allow users to block third-party cookies from being stored on their computer.
How to disable cookies
We encourage you to allow cookies from our website because it helps us improve the user experience for you and others.
However, if you do not want to save cookies from Computershare’s website, you can choose to disable them in your internet browser.
You can disable or control cookies by accessing your Security settings, usually found in the options/settings of the browser. Alternatively, you can access these controls through your browser’s Help section.
7) Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
In case of activation of the IP anonymization on this website, within the European Union or in other contracting member states of the general agreement of the European Economic Area (EEA) Google will shorten your IP address beforehand. Only in exceptional cases will the full IP address be transmitted to and stored by Google on servers in the USA and then shortened there.
8) Data Security
We consider it our obligation to protect your data. To prevent unauthorized access or unauthorized disclosure, to ensure the correctness of the data and to guarantee authorized use of the data we have set up appropriate technical and organizational procedures to secure and protect the data that we request online.
9) Right to Information
In accordance with Section 34 of the German Federal Data Protection Act, you have the unrestricted right to information, free of charge, about your data that has been saved by us. In accordance with Section 35 of the German Federal Data Protection Act, you also have the right to delete or block impermissible data and to correct incorrect data. On request, we are willing to inform you in writing whether we have saved personal data about you, and if so, which data. If possible, we will take suitable measures to immediately update or correct your personal data saved by us. In such cases, please contact our data protection officer directly.
10) Further Information
Your trust is important to us. We therefore want to be accountable to you at all times with regard to the processing of your personal data. If you have any questions not addressed in this data protection declaration, or if you require more detailed information about a particular issue, please feel free to contact your data protection officer at any time.
11) Data Protection Officer
Data Protection Officer
c/o Pepper GmbH
12) Final Provisions
Pepper reserves the right to amend these data protection regulations at any time. The current version of these data protection regulations can be accessed at any time via the “Data protection” link on the bottom menu bar.
When the present document becomes legally valid, this document shall, without exception, replace all previous published versions of these data protection regulations.